- Level
- confirmed
- Worst impact
- Degraded
- Components
- Adobe Acrobat Sign
- Regions
- us
- Down Index
- 24of 100
What to do
Check whether you use Greenhouse Adobe Acrobat Sign in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 11m it lasted.
Anything that failed between 2026-10-27 16:51 UTC and 2026-10-27 20:03 UTC may need a replay.Subscribe to Greenhouse's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=greenhouse works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Greenhouse 4
- investigating
Adobe is experiencing an incident with Core Services, which is causing issues with document signing. We are monitoring this incident.
provider
- monitoring
We are monitoring the Adobe incident and will provide updates as they are available.
provider
- monitoring
We're aware that some customers in North America may see delays or errors when sending offer letters for e-signature with Adobe Acrobat Sign. The Adobe preparation window may load slowly or not finish loading, and resending may not resolve it. This is caused by an issue on Adobe's side that is slowing down document processing for Acrobat Sign in North America. Adobe is investigating, and you can follow their updates on the Adobe status page ( Adobe Acrobat Sign, issue #202610270039 ). Other Greenhouse features are not affected, and offers that were already sent are not affected. We recommend waiting before trying again, because repeated attempts can create duplicate drafts. We'll update this page as Adobe makes progress.
provider
- resolved
Adobe has resolved their issues with Acrobat Sign as of 3:22 PM EDT. We are closing our incident as well.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-813b3a1dcd
Is Greenhouse still down?
No, this incident was resolved 2026-10-27 20:03 UTC. For Greenhouse's live state, see https://down.guide/greenhouse.
How long did it last?
3h 11m, from 2026-10-27 16:51 UTC to 2026-10-27 20:03 UTC, by the times Greenhouse posted.
What was affected?
Greenhouse named Adobe Acrobat Sign in us.
What caused it?
Greenhouse hasn't published a root cause. If it does, it shows here.
Where does this come from?
Greenhouse's official status page, https://status.greenhouse.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.