- Level
- confirmed
- Worst impact
- Partial outage
- Components
- HRIS Link - UKG
- Down Index
- 31of 100
What to do
Check whether you use Greenhouse HRIS Link - UKG. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 40m it lasted.
Anything that failed between 2026-10-16 22:44 UTC and 2026-10-17 04:24 UTC may need a replay.Subscribe to Greenhouse's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=greenhouse works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Root cause
Our team has identified the cause and is working on a solution.Read the postmortem
Updates from Greenhouse 4
- investigating
We are investigating an issue with the HRIS Link UKG Pro Onboarding Integration
provider
- identified
Some customers using the UKG integration may see new hires fail to sync to UKG. Our team has identified the cause and is working on a solution. We are restoring the affected UKG connections and will resend pending hires to UKG. No action is needed from customers at this time.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d324026029
Is Greenhouse still down?
No, this incident was resolved 2026-10-17 04:24 UTC. For Greenhouse's live state, see https://down.guide/greenhouse.
How long did it last?
5h 40m, from 2026-10-16 22:44 UTC to 2026-10-17 04:24 UTC, by the times Greenhouse posted.
What was affected?
Greenhouse named HRIS Link - UKG.
What caused it?
Greenhouse wrote: "Our team has identified the cause and is working on a solution." The postmortem: https://stspg.io/53pvl95w8yb1
Where does this come from?
Greenhouse's official status page, https://status.greenhouse.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.