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Hasura Cloud

Increased latency on PromptQL

Degraded Lasted 56m · started · Hasura Cloud's page

Level
confirmed
Worst impact
Degraded
Down Index
17of 100

What to do

  • Check whether your product depends on Hasura Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 56m it lasted.

    Anything that failed between 2026-09-12 14:48 UTC and 2026-09-12 15:44 UTC may need a replay.
  • Subscribe to Hasura Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hasura works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hasura Cloud 4

  1. investigating

    We're investigating elevated latency on PromptQL. You might see the app taking longer than usual to load or failures in sending messages. Dedicated data planes are not affected.

    provider

  2. identified

    We've identified the root cause and are working on mitigation.

    provider

  3. monitoring

    Applied a fix.

    provider

  4. resolved

    Resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-b4fe2eb757

Is Hasura Cloud still down?

No, this incident was resolved 2026-09-12 15:44 UTC. For Hasura Cloud's live state, see https://down.guide/hasura.

How long did it last?

56m, from 2026-09-12 14:48 UTC to 2026-09-12 15:44 UTC, by the times Hasura Cloud posted.

What caused it?

Hasura Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hasura Cloud's official status page, https://hasura-status.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.