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down.guideby Sazabi
Providers
Is Heap down? · Data and storage

Heap is degraded

DegradedHeap reports degraded performance

99.99% uptime, 90 days · 99.99% over 12 monthsLast incident Checked Official status pageHistory

Reports count in aggregate against normal levels; one alone never makes a claim.

Now

Open incidents

What Heap has posted and not resolved.

Heap has no open incidents.

90 days

Daily history

Worst impact each day, from the provider's own incidents.

  1. 2026-08-09: no incidents
  2. 2026-08-10: no incidents
  3. 2026-08-11: no incidents
  4. 2026-08-12: no incidents
  5. 2026-08-13: no incidents
  6. 2026-08-14: no incidents
  7. 2026-08-15: 1 incident, worst degraded
  8. 2026-08-16: 1 incident, worst degraded
  9. 2026-08-17: 1 incident, worst degraded
  10. 2026-08-18: no incidents
  11. 2026-08-19: no incidents
  12. 2026-08-20: no incidents
  13. 2026-08-21: no incidents
  14. 2026-08-22: no incidents
  15. 2026-08-23: no incidents
  16. 2026-08-24: no incidents
  17. 2026-08-25: no incidents
  18. 2026-08-26: no incidents
  19. 2026-08-27: no incidents
  20. 2026-08-28: 1 incident, worst degraded
  21. 2026-08-29: 1 incident, worst degraded
  22. 2026-08-30: no incidents
  23. 2026-08-31: no incidents
  24. 2026-09-01: no incidents
  25. 2026-09-02: no incidents
  26. 2026-09-03: no incidents
  27. 2026-09-04: no incidents
  28. 2026-09-05: no incidents
  29. 2026-09-06: no incidents
  30. 2026-09-07: no incidents
  31. 2026-09-08: no incidents
  32. 2026-09-09: no incidents
  33. 2026-09-10: no incidents
  34. 2026-09-11: 1 incident, worst degraded
  35. 2026-09-12: no incidents
  36. 2026-09-13: no incidents
  37. 2026-09-14: no incidents
  38. 2026-09-15: no incidents
  39. 2026-09-16: no incidents
  40. 2026-09-17: no incidents
  41. 2026-09-18: no incidents
  42. 2026-09-19: no incidents
  43. 2026-09-20: no incidents
  44. 2026-09-21: no incidents
  45. 2026-09-22: 1 incident, worst degraded
  46. 2026-09-23: 2 incidents, worst degraded
  47. 2026-09-24: 1 incident, worst degraded
  48. 2026-09-25: no incidents
  49. 2026-09-26: no incidents
  50. 2026-09-27: no incidents
  51. 2026-09-28: no incidents
  52. 2026-09-29: no incidents
  53. 2026-09-30: no incidents
  54. 2026-10-01: no incidents
  55. 2026-10-02: 1 incident, worst partial outage
  56. 2026-10-03: no incidents
  57. 2026-10-04: no incidents
  58. 2026-10-05: no incidents
  59. 2026-10-06: no incidents
  60. 2026-10-07: no incidents
  61. 2026-10-08: no incidents
  62. 2026-10-09: no incidents
  63. 2026-10-10: no incidents
  64. 2026-10-11: no incidents
  65. 2026-10-12: no incidents
  66. 2026-10-13: no incidents
  67. 2026-10-14: no incidents
  68. 2026-10-15: no incidents
  69. 2026-10-16: no incidents
  70. 2026-10-17: no incidents
  71. 2026-10-18: no incidents
  72. 2026-10-19: no incidents
  73. 2026-10-20: no incidents
  74. 2026-10-21: no incidents
  75. 2026-10-22: no incidents
  76. 2026-10-23: no incidents
  77. 2026-10-24: no incidents
  78. 2026-10-25: no incidents
  79. 2026-10-26: no incidents
  80. 2026-10-27: no incidents
  81. 2026-10-28: no incidents
  82. 2026-10-29: no incidents
  83. 2026-10-30: no incidents
  84. 2026-10-31: no incidents
  85. 2026-11-01: no incidents
  86. 2026-11-02: no incidents
  87. 2026-11-03: no incidents
  88. 2026-11-04: no incidents
  89. 2026-11-05: 1 incident, worst degraded
  90. 2026-11-06: no incidents
90 days agoToday
Reliability

Last 90 days in numbers

From the provider's own posts, including history read from its archive.

Uptime
99.99%12 months
Incidents
14on 11 days
Median duration
4h 13m
Longest
1d 22h
Postmortem rate
n/apartial and major outages
Reports

People reporting problems

Hourly counts, last 24 hours.

No reports in the last 24 hours.

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History

Recent incidents

The last 90 days.

All history
  1. HeapDegraded
    Temporary Data Latency
    lasted 3h 19mData Collection, App
  2. HeapDegraded
    Delayed event-data availability in the US
    lasted 6h 8mApp, Session Replayus
  3. HeapDegraded
    Data latency for some US customers
    lasted 12mAppus
  4. HeapDegraded
    User property data delayed in Heap connect syncs (US customers only)
    lasted 6h 41mApp, Heap Connectus
  5. HeapDegraded
    User property data delayed in Heap connect syncs (US customers only)
    lasted 16h 14mApp, Heap Connectus
  6. HeapPartial outagePostmortem
    Salesforce integration: data-in not syncing
    lasted 8mIntegrations - Sources
  7. HeapDegraded
    Heap Connect Syncs: Possibility Of Stale Data
    lasted 2h 40mHeap Connect
  8. HeapDegraded
    Third party integration events latency impacting some customers
    lasted 15h 52mApp, Integrations - Sources
  9. HeapDegraded
    Heap Connect Sync Delays
    lasted 40mHeap Connect
  10. HeapDegraded
    Heap Connect Syncs: Possibility Of Stale Data
    lasted 23h 14mHeap Connect
  11. HeapDegraded
    Heap Connect Syncs: Possibility Of Stale Data
    lasted 1d 22hHeap Connectus
  12. HeapDegraded
    Heap Connect Syncs: Possibility Of Stale Data (US)
    lasted 4h 17mHeap Connectus
  13. HeapDegraded
    US connect customers: possibility of stale data
    lasted 2h 4mHeap Connectus
  14. HeapDegraded
    EU hosted | Heap Charts and Dashboards results not loading
    lasted 4h 9mAppeu

Heap status: questions

Is Heap down right now?

Heap reports degraded performance (checked 2026-11-06 17:58 UTC from Heap's official status page).

What is Heap's uptime?

99.99% over the last 90 days and 99.99% over 12 months, from the incidents Heap posted on its own status page. A major outage counts in full and a partial outage as 30% of its time, per component.

When was Heap's last outage?

Temporary Data Latency, starting 2026-11-05 03:38 UTC and lasting 3h 19m: https://down.guide/heap/DWN-5b28483b7b

How do I get alerts when Heap goes down?

Subscribe to https://down.guide/feed?provider=heap (RSS; add format=atom or format=json). In Slack, install the RSS app and run /feed subscribe with that URL; in Discord, give it to a feed bot such as MonitoRSS. No account needed.

Where does down.guide get Heap's status?

From Heap's official status page, https://status.heap.io, read every minute. Heap's words are quoted verbatim and linked.