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Heap

Customers having to re-login in to Heap

Maintenance Lasted 3d 23h · started · Heap's page

Level
confirmed
Worst impact
Maintenance
Components
App

What to do

  • Check whether you use Heap App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Check that everything you run on Heap came back after the window closed 2026-03-30 14:09 UTC.

  • Subscribe to Heap's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=heap works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Heap 3

  1. identified

    The issue has been identified and a fix is being implemented.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f2b367b79a

Is this Heap maintenance still going on?

No, it ended 2026-03-30 14:09 UTC.

How long did it last?

3d 23h, from 2026-03-26 14:17 UTC to 2026-03-30 14:09 UTC, by the times Heap posted.

What was affected?

Heap named App.

What caused it?

Heap hasn't published a root cause. If it does, it shows here.

Where does this come from?

Heap's official status page, https://status.heap.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.