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Hex.pm

Fastly outage

Partial outage Lasted 43m · started · Hex.pm's page

Level
confirmed
Worst impact
Partial outage
Components
Repository, HexDocs
Down Index
34of 100

What to do

  • Check whether you use Hex.pm Repository, HexDocs. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 43m it lasted.

    Anything that failed between 2021-06-08 10:43 UTC and 2021-06-08 11:26 UTC may need a replay.
  • Subscribe to Hex.pm's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hex-pm works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hex.pm 5

  1. identified

    Our CDN provider, Fastly, is experiencing degraded performance in some of their PoP datacenters. The incident is affecting https://repo.hex.pm and https://hexdocs.pm. We are monitoring the situation.

    provider

  2. identified

    Fastly is experiencing a global CDN outage. We are continuing to monitor the situation.

    provider

  3. monitoring

    The issue has been identified and a fix has been applied.

    provider

  4. monitoring

    We are continuing to monitor for any further issues.

    provider

  5. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-064e7d7298

Is Hex.pm still down?

No, this incident was resolved 2021-06-08 11:26 UTC. For Hex.pm's live state, see https://down.guide/hex-pm.

How long did it last?

43m, from 2021-06-08 10:43 UTC to 2021-06-08 11:26 UTC, by the times Hex.pm posted.

What was affected?

Hex.pm named Repository, HexDocs.

What caused it?

Hex.pm hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hex.pm's official status page, https://status.hex.pm, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.