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Honeycomb

Ingest issues for some customers

Partial outage Lasted 3h 42m · started · Honeycomb's page

Level
confirmed
Worst impact
Partial outage
Components
api.honeycomb.io - US1 Event Ingest
Down Index
31of 100

What to do

  • Check whether you use Honeycomb api.honeycomb.io - US1 Event Ingest. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 42m it lasted.

    Anything that failed between 2026-04-10 13:41 UTC and 2026-04-10 17:24 UTC may need a replay.
  • Subscribe to Honeycomb's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=honeycomb works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Honeycomb 7

  1. identified

    We have confirmed reports of some teams getting issues ingesting their data. We have identified a probable source behind this behavior and are currently trying to correct it.

    provider

  2. identified

    We have further narrowed down that only teams on Classic environments are currently seeing issues. We are figuring out mitigation mechanisms at the moment.

    provider

  3. identified

    We've identified a manual fix and are deploying that by hand to each affected environment, while also investigating a systemic solution.

    provider

  4. monitoring

    We've applied the manual fix to nearly all affected datasets (less than 1% remaining). The systemic solution is still in progress.

    provider

  5. monitoring

    The manual fix has been applied to all environments.

    provider

  6. monitoring

    We are continuing to work on the systemic solution and monitor. We'll leave the incident open until we're able to confirm the issue won't recur.

    provider

  7. resolved

    We can confirm that the fix was applied uniformly to all impacted and potentially impacted environments; no teams should see ingest errors related to this issue anymore.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8155bc1c32

Is Honeycomb still down?

No, this incident was resolved 2026-04-10 17:24 UTC. For Honeycomb's live state, see https://down.guide/honeycomb.

How long did it last?

3h 42m, from 2026-04-10 13:41 UTC to 2026-04-10 17:24 UTC, by the times Honeycomb posted.

What was affected?

Honeycomb named api.honeycomb.io - US1 Event Ingest.

What caused it?

Honeycomb hasn't published a root cause. If it does, it shows here.

Where does this come from?

Honeycomb's official status page, https://status.honeycomb.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.