- Level
- confirmed
- Worst impact
- Degraded
- Down Index
- 23of 100
What to do
Check whether your product depends on Hotjar. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 7d 20h it lasted.
Anything that failed between 2024-05-30 14:16 UTC and 2024-06-07 10:27 UTC may need a replay.Subscribe to Hotjar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hotjar 3
- identified
We are investigating an issue where the plans for a small number of accounts are not correctly activated
provider
- investigating
Our engineers have identified the cause of the issue, and are working on a solution
provider
- resolved
Our engineers have resolved the issue and all plans are now correctly activated
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2d89f3ec84
Is Hotjar still down?
No, this incident was resolved 2024-06-07 10:27 UTC. For Hotjar's live state, see https://down.guide/hotjar.
How long did it last?
7d 20h, from 2024-05-30 14:16 UTC to 2024-06-07 10:27 UTC, by the times Hotjar posted.
What caused it?
Hotjar hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.