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Hotjar

Hotjar.com down for some users

Degraded Lasted 0m · started · Hotjar's page

Level
confirmed
Worst impact
Degraded
Components
Website (www.hotjar.com)
Regions
us
Down Index
13of 100

What to do

  • Check whether you use Hotjar Website (www.hotjar.com) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-03-17 14:13 UTC and 2025-03-17 14:13 UTC may need a replay.
  • Subscribe to Hotjar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hotjar 1

  1. resolved

    We've resolved an issue where hotjar.com was down for some users. This did not affect Insights nor data collection. hotjar.com is back up and running. Thank you for your patience! If you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new. Thanks!

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7ba526b5b2

Is Hotjar still down?

No, this incident was resolved 2025-03-17 14:13 UTC. For Hotjar's live state, see https://down.guide/hotjar.

How long did it last?

0m, from 2025-03-17 14:13 UTC to 2025-03-17 14:13 UTC, by the times Hotjar posted.

What was affected?

Hotjar named Website (www.hotjar.com) in us.

What caused it?

Hotjar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.