- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Hotjar in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 19h 30m it lasted.
Anything that failed between 2024-09-11 12:42 UTC and 2024-09-12 08:13 UTC may need a replay.Subscribe to Hotjar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hotjar 3
- investigating
We’re investigating an issue with reactivation for a small number of Hotjar accounts. Our engineers are working to fix the issue. We’ll post a further update once the issue is resolved.
provider
- monitoring
Our engineering team have deployed a fix and we are now monitoring the issue.
provider
- resolved
This incident is now resolved. Thanks for bearing with us!
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-984e285d34
Is Hotjar still down?
No, this incident was resolved 2024-09-12 08:13 UTC. For Hotjar's live state, see https://down.guide/hotjar.
How long did it last?
19h 30m, from 2024-09-11 12:42 UTC to 2024-09-12 08:13 UTC, by the times Hotjar posted.
What was affected?
Hotjar named in us.
What caused it?
Hotjar hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.