- Level
- confirmed
- Worst impact
- Degraded
- Components
- insights.hotjar.com
- Regions
- us
- Down Index
- 24of 100
What to do
Check whether you use Hotjar insights.hotjar.com in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 52m it lasted.
Anything that failed between 2024-03-22 19:34 UTC and 2024-03-22 21:27 UTC may need a replay.Subscribe to Hotjar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hotjar 4
- investigating
We're investigating an issue where heatmap screenshots time out and display a "Something went wrong" message. Our engineers are working to fix the issue ASAP and will post updates to status.hotjar.com. Thanks for bearing with us!
provider
- monitoring
We've deployed a fix for this issue and are monitoring the situation to ensure everything is back to normal.
provider
- monitoring
This incident is now resolved. Thanks for bearing with us!
provider
- resolved
This incident is now resolved. Thanks for bearing with us!
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9dd0ae0e41
Is Hotjar still down?
No, this incident was resolved 2024-03-22 21:27 UTC. For Hotjar's live state, see https://down.guide/hotjar.
How long did it last?
1h 52m, from 2024-03-22 19:34 UTC to 2024-03-22 21:27 UTC, by the times Hotjar posted.
What was affected?
Hotjar named insights.hotjar.com in us.
What caused it?
Hotjar hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.