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Hotjar

Hotjar.com did not capture data for some users on free plans between Jan 22-Feb 28

Degraded Lasted 0m · started · Hotjar's page

Level
confirmed
Worst impact
Degraded
Regions
us
Down Index
12of 100

What to do

  • Check whether you use Hotjar in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-02-28 15:05 UTC and 2025-02-28 15:05 UTC may need a replay.
  • Subscribe to Hotjar's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Hotjar 1

  1. resolved

    We've resolved an issue! hotjar.com is back up and running. Thank you for your patience! If you’re still seeing problems on your end please raise a ticket through our Help Center: https://help.hotjar.com/hc/en-us/requests/new. Thanks!

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-da84179f8e

Is Hotjar still down?

No, this incident was resolved 2025-02-28 15:05 UTC. For Hotjar's live state, see https://down.guide/hotjar.

How long did it last?

0m, from 2025-02-28 15:05 UTC to 2025-02-28 15:05 UTC, by the times Hotjar posted.

What was affected?

Hotjar named in us.

What caused it?

Hotjar hasn't published a root cause. If it does, it shows here.

Where does this come from?

Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.