- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
- Down Index
- 21of 100
What to do
Check whether you use Hotjar in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 50m it lasted.
Anything that failed between 2024-08-22 13:32 UTC and 2024-08-22 14:21 UTC may need a replay.Subscribe to Hotjar's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=hotjar works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Hotjar 4
- investigating
We've received reports that customers are unable to modify their subscription. Our team is investigating this issue and plan to get this resolved as soon as possible.
provider
- identified
Our engineers have identified the issue and are working on a fix.
provider
- monitoring
Our engineers have implemented a fix for this issue and customers should now be able to manage their subscriptions without error. We will continue to monitor this situation to confirm that the fix was successful.
provider
- resolved
This incident is resolved. Thanks for bearing with us!
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-f9359f602d
Is Hotjar still down?
No, this incident was resolved 2024-08-22 14:21 UTC. For Hotjar's live state, see https://down.guide/hotjar.
How long did it last?
50m, from 2024-08-22 13:32 UTC to 2024-08-22 14:21 UTC, by the times Hotjar posted.
What was affected?
Hotjar named in us.
What caused it?
Hotjar hasn't published a root cause. If it does, it shows here.
Where does this come from?
Hotjar's official status page, https://status.hotjar.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.