Marketing email statistics are delayed

What to do

• Check whether you use HubSpot Marketing Tools, Reports in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 35m it lasted.

  Anything that failed between 2026-10-08 14:45 UTC and 2026-10-08 16:20 UTC may need a replay.

• Subscribe to HubSpot's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from HubSpot 4

1. investigatingOct 8, 2026, 2:45 PM UTC

   We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

   provider

2. identifiedOct 8, 2026, 2:52 PM UTC

   Marketing email stats are delayed. The email performance page isn't showing up to date data for some customers in North America. Emails are still being delivered. We have identified an issue and are working on a solution. We will be back with an update within 3 hours. The information on this page reflects our understanding of the incident and impact at the time of the update.

   provider

3. monitoringOct 8, 2026, 3:46 PM UTC

   We've addressed the issue that caused email statistics to be delayed in North America since 02:45 PM GMT+1 (UTC +01:00). We expect to start recovering from the delay in the next hours. We're monitoring the performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

   provider

4. resolvedOct 8, 2026, 4:20 PM UTC

   Between 02:45 PM GMT+1 (UTC +01:00) and 05:15 PM GMT+1 (UTC +01:00), all customers in North America experienced issues with marketing email statistics. This was caused by a delay in our event system. As of 05:15 PM GMT+1 (UTC +01:00), our marketing email statistics are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

   provider

Corrections

None so far.

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