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HubSpot

Some HubSpot tools may be unavailable for some users

Degraded Lasted 2h 47m · started · HubSpot's page

Level
confirmed
Worst impact
Degraded
Components
CRM, Marketing Tools, Website, Sales Tools, Service Tools, Chat & Automation, Reports, HubSpot APIs, Integrations, Mobile, Developer Tools
Regions
us
Down Index
40of 100

What to do

  • Check whether you use HubSpot CRM, Marketing Tools, Website, Sales Tools and 7 more in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 47m it lasted.

    Anything that failed between 2026-10-23 16:07 UTC and 2026-10-23 18:55 UTC may need a replay.
  • Subscribe to HubSpot's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=hubspot works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from HubSpot 3

  1. investigating

    HubSpot is currently unavailable for users in North America due to a Cloudflare outage - https://www.cloudflarestatus.com/incidents/sufgcbe8rrwt We are working with Cloudflare to resolve the issue, and we'll update this page when we have more information. We will be back with an update within 30 minutes.

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  2. monitoring

    We've addressed the issue that caused HubSpot to be unavailable to users in North America since 11:28 AM EDT (UTC -04:00). We're monitoring performance closely to ensure the tools recover properly. The information on this page reflects our understanding of the incident and impact at the time of the update.

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  3. resolved

    Between 11:28 AM EDT (UTC -04:00) and 2:43 PM EDT (UTC -04:00), many customers in North America experienced issues accessing HubSpot.com and various tools. This was caused by underlying network connectivity issues. As of 2:43 PM EDT (UTC -04:00), the networking issue has been addressed and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-505c7cbf52

Is HubSpot still down?

No, this incident was resolved 2026-10-23 18:55 UTC. For HubSpot's live state, see https://down.guide/hubspot.

How long did it last?

2h 47m, from 2026-10-23 16:07 UTC to 2026-10-23 18:55 UTC, by the times HubSpot posted.

What was affected?

HubSpot named CRM, Marketing Tools, Website, Sales Tools and 7 more in us.

What caused it?

HubSpot hasn't published a root cause. If it does, it shows here.

Where does this come from?

HubSpot's official status page, https://status.hubspot.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.