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imgix

Intermittent Rendering Errors Related to EWR Node

Degraded Lasted 40m · started · imgix's page

Level
confirmed
Worst impact
Degraded
Components
Newark (EWR)
Down Index
16of 100

What to do

  • Check whether you use imgix Newark (EWR). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 40m it lasted.

    Anything that failed between 2024-07-08 19:22 UTC and 2024-07-08 20:02 UTC may need a replay.
  • Subscribe to imgix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from imgix 3

  1. investigating

    We are currently seeing an issue with an upstream service provider. Images served from the Newark (EWR) node may intermittently return 502s. All other POP nodes are working as expected.

    provider

  2. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1660801072

Is imgix still down?

No, this incident was resolved 2024-07-08 20:02 UTC. For imgix's live state, see https://down.guide/imgix.

How long did it last?

40m, from 2024-07-08 19:22 UTC to 2024-07-08 20:02 UTC, by the times imgix posted.

What was affected?

imgix named Newark (EWR).

What caused it?

imgix hasn't published a root cause. If it does, it shows here.

Where does this come from?

imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.