imgix: Issues with imgix Asset Manager

What to do

Check whether you use imgix Web Administration Tools, API Service. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 10h 36m it lasted.
Anything that failed between 2023-11-11 08:06 UTC and 2023-11-11 18:41 UTC may need a replay.
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https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

identifiedNov 11, 2023, 8:06 AM UTC
We have identified the issue and are currently applying a fix. The rendering service is not affected.
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identifiedNov 11, 2023, 8:06 AM UTC
We are continuing to work on a fix for this issue.
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monitoringNov 11, 2023, 8:07 AM UTC
We are monitoring issues with the Management API, specifically with PATCH requests to an asset. The rendering service is not affected.
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monitoringNov 11, 2023, 6:41 PM UTC
We are continuing to monitor for any further issues.
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resolvedNov 11, 2023, 6:41 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is imgix still down?

No, this incident was resolved 2023-11-11 18:41 UTC. For imgix's live state, see https://down.guide/imgix.

How long did it last?

10h 36m, from 2023-11-11 08:06 UTC to 2023-11-11 18:41 UTC, by the times imgix posted.

What was affected?

imgix named Web Administration Tools, API Service.

What caused it?

imgix hasn't published a root cause. If it does, it shows here.

Where does this come from?

imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.