- Level
- confirmed
- Worst impact
- Degraded
- Components
- Purging
- Down Index
- 22of 100
What to do
Check whether you use imgix Purging. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6h 42m it lasted.
Anything that failed between 2024-12-16 06:21 UTC and 2024-12-16 13:03 UTC may need a replay.Subscribe to imgix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from imgix 6
- investigating
We have identified an issue with our purging service, causing new purge requests to be delayed in execution. (10mins+) Rendering services remain unaffected.
provider
- identified
The issue has been identified and we are working on a fix. To speed up processing of queued purge requests, we will have to temporarily disable purge requests for images that use any of the following AI-parameters: - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true)
provider
- identified
Purge requests for images that use any of the below AI-parameters have been restored, but we are still observing longer purge times with a high queue. - bg-replace - compositions (any two or more ai features composed together, like bg-remove=true&upscale=true) We are looking at different approaches and will update accordingly.
provider
- monitoring
A fix has been implemented and new purge requests should again complete within expected times. We are continuing to monitor the situation.
provider
- monitoring
We are continuing to monitor for any further issues.
provider
- resolved
The purge queue and purge time has been stable since the last provided update.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-2848b70046
Is imgix still down?
No, this incident was resolved 2024-12-16 13:03 UTC. For imgix's live state, see https://down.guide/imgix.
How long did it last?
6h 42m, from 2024-12-16 06:21 UTC to 2024-12-16 13:03 UTC, by the times imgix posted.
What was affected?
imgix named Purging.
What caused it?
imgix hasn't published a root cause. If it does, it shows here.
Where does this come from?
imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.