- Level
- confirmed
- Worst impact
- Degraded
- Components
- Rendering Infrastructure, Web Administration Tools
- Down Index
- 16of 100
What to do
Check whether you use imgix Rendering Infrastructure, Web Administration Tools. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 30m it lasted.
Anything that failed between 2025-05-20 15:40 UTC and 2025-05-20 16:10 UTC may need a replay.Subscribe to imgix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from imgix 4
- investigating
We are currently investigating elevated render error rates for uncached derivative images and the Management API in the NA region. We will update once when we obtain more information. Previously cached derivatives are not impacted.
provider
- identified
The issue has been identified and a fix is being implemented.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-3f7a5e57fe
Is imgix still down?
No, this incident was resolved 2025-05-20 16:10 UTC. For imgix's live state, see https://down.guide/imgix.
How long did it last?
30m, from 2025-05-20 15:40 UTC to 2025-05-20 16:10 UTC, by the times imgix posted.
What was affected?
imgix named Rendering Infrastructure, Web Administration Tools.
What caused it?
imgix hasn't published a root cause. If it does, it shows here.
Where does this come from?
imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.