imgix: Intermittent rendering errors

What to do

Check whether you use imgix Rendering Infrastructure. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
Confirm your retries, queues and scheduled jobs caught up after the 1h 31m it lasted.
Anything that failed between 2023-05-18 15:52 UTC and 2023-05-18 17:24 UTC may need a replay.
Subscribe to imgix's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

investigatingMay 18, 2023, 3:52 PM UTC
We are currently investigating reports of intermittent rendering errors affecting a small percentage of images.
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monitoringMay 18, 2023, 3:56 PM UTC
A fix has been implemented and we are monitoring the results.
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investigatingMay 18, 2023, 4:28 PM UTC
We are currently investigating this issue.
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monitoringMay 18, 2023, 4:57 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoringMay 18, 2023, 4:58 PM UTC
We are continuing to monitor for any further issues.
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resolvedMay 18, 2023, 5:24 PM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Is imgix still down?

No, this incident was resolved 2023-05-18 17:24 UTC. For imgix's live state, see https://down.guide/imgix.

How long did it last?

1h 31m, from 2023-05-18 15:52 UTC to 2023-05-18 17:24 UTC, by the times imgix posted.

What was affected?

imgix named Rendering Infrastructure.

What caused it?

imgix hasn't published a root cause. If it does, it shows here.

Where does this come from?

imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.