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imgix

Investigating issues with changing account plans

Degraded Lasted 10m · started · imgix's page

Level
confirmed
Worst impact
Degraded
Components
Web Administration Tools
Down Index
13of 100

What to do

  • Check whether you use imgix Web Administration Tools. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 10m it lasted.

    Anything that failed between 2025-10-28 17:48 UTC and 2025-10-28 17:58 UTC may need a replay.
  • Subscribe to imgix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from imgix 2

  1. investigating

    We are investigating issues with upgrading/downgrading account plans through the dashboard. In the meantime, please reach out to our support team if you need to change your plan.

    provider

  2. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8ad8938e5e

Is imgix still down?

No, this incident was resolved 2025-10-28 17:58 UTC. For imgix's live state, see https://down.guide/imgix.

How long did it last?

10m, from 2025-10-28 17:48 UTC to 2025-10-28 17:58 UTC, by the times imgix posted.

What was affected?

imgix named Web Administration Tools.

What caused it?

imgix hasn't published a root cause. If it does, it shows here.

Where does this come from?

imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.