Increased errors for new render requests (Rendering & Legacy video APIs)

What to do

• Check whether you use imgix Rendering Infrastructure. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 10m it lasted.

  Anything that failed between 2026-06-04 14:44 UTC and 2026-06-04 16:54 UTC may need a replay.

• Subscribe to imgix's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from imgix 5

1. investigatingJun 4, 2026, 2:44 PM UTC

   We are currently investigating increased 5xx errors for new image and legacy video render requests.

   provider

2. identifiedJun 4, 2026, 2:52 PM UTC

   We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations. We continue monitoring errors rates and updates from Google Cloud.

   provider

3. identifiedJun 4, 2026, 3:45 PM UTC

   We are seeing a large reduction in error rates. We will continue to monitor for updates.

   provider

4. monitoringJun 4, 2026, 4:00 PM UTC

   Error rates have subsided to normal levels. We will continue to monitor for updates.

   provider

5. resolvedJun 4, 2026, 4:54 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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