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imgix

Asset Manager delay

Degraded Lasted 6h 38m · started · imgix's page

Level
confirmed
Worst impact
Degraded
Components
Web Administration Tools, API Service
Down Index
22of 100

What to do

  • Check whether you use imgix Web Administration Tools, API Service. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 6h 38m it lasted.

    Anything that failed between 2024-11-14 20:18 UTC and 2024-11-15 02:56 UTC may need a replay.
  • Subscribe to imgix's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=imgix works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from imgix 2

  1. identified

    We have identified an issue with newly uploaded images not appearing in Asset Manager after being uploaded. Note that the upload will succeed and the asset can be served, but it may not appear in Asset Manager. We are applying a fix. The rendering service is not affected.

    provider

  2. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-dd37f02402

Is imgix still down?

No, this incident was resolved 2024-11-15 02:56 UTC. For imgix's live state, see https://down.guide/imgix.

How long did it last?

6h 38m, from 2024-11-14 20:18 UTC to 2024-11-15 02:56 UTC, by the times imgix posted.

What was affected?

imgix named Web Administration Tools, API Service.

What caused it?

imgix hasn't published a root cause. If it does, it shows here.

Where does this come from?

imgix's official status page, https://status.imgix.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.