- Level
- confirmed
- Worst impact
- Degraded
- Components
- API Queries
- Regions
- eu
What to do
Check whether you use InfluxDB Cloud API Queries in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11h 46m it lasted.
Anything that failed between 2026-09-28 08:33 UTC and 2026-09-28 20:19 UTC may need a replay.Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from InfluxDB Cloud 7
- investigating
We are currently investigating this issue.
provider
- identified
Some queries may be slower than normal and recently written data may take longer to appear in results. Data ingestion and durability are not affected. We have identified the cause and mitigation is underway
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- monitoring
A fix has been implemented and we are monitoring the results.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-2257147444
Is InfluxDB Cloud still down?
No, this incident was resolved 2026-09-28 20:19 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.
How long did it last?
11h 46m, from 2026-09-28 08:33 UTC to 2026-09-28 20:19 UTC, by the times InfluxDB Cloud posted.
What was affected?
InfluxDB Cloud named API Queries in eu.
What caused it?
InfluxDB Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.