- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Auth0 User Authentication
- Down Index
- 30of 100
What to do
Check whether you use InfluxDB Cloud Auth0 User Authentication. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 54m it lasted.
Anything that failed between 2026-09-11 16:32 UTC and 2026-09-11 19:26 UTC may need a replay.Subscribe to InfluxDB Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=influxdata works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from InfluxDB Cloud 3
- investigating
The SSO Login Service is currently experiencing downtime and the team is currently looking into it
provider
- monitoring
The engineering team has resolved the issue and is continuing to monitor the health of the SSO Login Service
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-690d9e59dc
Is InfluxDB Cloud still down?
No, this incident was resolved 2026-09-11 19:26 UTC. For InfluxDB Cloud's live state, see https://down.guide/influxdata.
How long did it last?
2h 54m, from 2026-09-11 16:32 UTC to 2026-09-11 19:26 UTC, by the times InfluxDB Cloud posted.
What was affected?
InfluxDB Cloud named Auth0 User Authentication.
What caused it?
InfluxDB Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
InfluxDB Cloud's official status page, https://status.influxdata.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.