- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud)
- Down Index
- 19of 100
What to do
Check whether you use Keeper Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.
Anything that failed between 2023-05-16 02:00 UTC and 2023-05-16 02:00 UTC may need a replay.Subscribe to Keeper's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Keeper 2
- resolved
We are aware of 403 errors that were occurring when logging in through GovCloud with SSO. The issue has been resolved. An overly aggressive WAF rule in the Amazon Shield system blocked the requests.
provider
- postmortem
Some SSO logins on the GovCloud environment were generating a 403 error. An overly aggressive WAF rule in the Amazon Shield system blocked the requests. The DevOps team applied the necessary WAF rule policy changes to resolve the issue.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-0ea50bf547
Is Keeper still down?
No, this incident was resolved 2023-05-16 02:00 UTC. For Keeper's live state, see https://down.guide/keeper.
How long did it last?
0m, from 2023-05-16 02:00 UTC to 2023-05-16 02:00 UTC, by the times Keeper posted.
What was affected?
Keeper named Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud).
What caused it?
Keeper hasn't published a root cause. If it does, it shows here.
Where does this come from?
Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.