US GovCloud Region - Login Errors Resolved

What to do

• Check whether you use Keeper Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud) in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-02-19 05:30 UTC and 2026-02-19 05:30 UTC may need a replay.

• Subscribe to Keeper's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 2

1. resolvedFeb 19, 2026, 5:30 AM UTC

   As part of our planned GovCloud region maintenance involving database upgrades, restarts of the Redshift cluster were required. As a result, downstream services required configuration updates and all services are now restored.

   provider

2. postmortemFeb 19, 2026, 5:30 AM UTC

   Maintenance in the GovCloud region was scheduled to begin at 8:00 PM PST with a planned duration of 30 minutes. During the maintenance window, certain services required additional reconfiguration beyond the original scope. Core services were restored within the planned 30-minute window. However, due to the extended reconfiguration activities, some users experienced API errors during login for approximately 15 minutes following service restoration.

   provider

Corrections

None so far.

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