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Keeper

KCM, iOS and Android updates pending

Degraded Lasted 3h 36m · started · Keeper's page

Level
confirmed
Worst impact
Degraded
Components
Keeper iOS, Keeper Android, Keeper Secrets Manager, Keeper Connection Manager
Down Index
22of 100

What to do

  • Check whether you use Keeper Keeper iOS, Keeper Android, Keeper Secrets Manager, Keeper Connection Manager. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 36m it lasted.

    Anything that failed between 2023-05-24 16:51 UTC and 2023-05-24 20:27 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 2

  1. identified

    Several updates will be published later today on end-user applications to address a few production issues related to a new record field type change. - Keeper Connection Manager 2.15.1 - Android 16.6.70 - iOS 16.8.3 - Keeper Secrets Manager SDK for Java The issues affect the creation and editing of new records in certain scenarios. We will post updates when the fixes have been published. Customers affected will need to update to the new versions.

    provider

  2. resolved

    Issues related to record field changes is resolved in production, however new updates are still being published over the next 24 hours to take into account the upcoming feature updates planned for next week.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-38322b43d7

Is Keeper still down?

No, this incident was resolved 2023-05-24 20:27 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

3h 36m, from 2023-05-24 16:51 UTC to 2023-05-24 20:27 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper iOS, Keeper Android, Keeper Secrets Manager, Keeper Connection Manager.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.