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Keeper

KSM Java SDK Errors (affecting Connection Manager)

Degraded Lasted 2h 52m · started · Keeper's page

Level
confirmed
Worst impact
Degraded
Components
Keeper Secrets Manager, Keeper Connection Manager
Down Index
21of 100

What to do

  • Check whether you use Keeper Keeper Secrets Manager, Keeper Connection Manager. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 52m it lasted.

    Anything that failed between 2024-06-17 19:51 UTC and 2024-06-17 22:43 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 3

  1. identified

    We have identified an issue with Keeper Secrets Manager Java SDK that is throwing API errors. A solution is underway and we'll be releasing an update on the Keeper backend API shortly. No changes are required on the SDK. This also affects Keeper Connection Manager integrations with KSM.

    provider

  2. identified

    We are continuing to work on a fix for this issue.

    provider

  3. resolved

    This issue has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-395979f7d0

Is Keeper still down?

No, this incident was resolved 2024-06-17 22:43 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

2h 52m, from 2024-06-17 19:51 UTC to 2024-06-17 22:43 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper Secrets Manager, Keeper Connection Manager.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.