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Keeper

Firefox browser extension issue with 16.6.0

Degraded Lasted 4d 17h · started · Keeper's page

Level
confirmed
Worst impact
Degraded
Components
Keeper Browser Extensions
Down Index
24of 100

What to do

  • Check whether you use Keeper Keeper Browser Extensions. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4d 17h it lasted.

    Anything that failed between 2023-08-16 18:24 UTC and 2023-08-21 12:19 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 3

  1. identified

    We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours.

    provider

  2. monitoring

    We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox.

    provider

  3. resolved

    Mozilla has released version 16.6.1. Visit the Firefox Add-ons screen and check for updates to install.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-824ee4375d

Is Keeper still down?

No, this incident was resolved 2023-08-21 12:19 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

4d 17h, from 2023-08-16 18:24 UTC to 2023-08-21 12:19 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper Browser Extensions.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.