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Keeper

Resolved: Vault login API errors

Degraded Lasted 0m · started · Keeper's page

Level
confirmed
Worst impact
Degraded
Components
Keeper Web Vault (US)
Regions
us
Down Index
12of 100

What to do

  • Check whether you use Keeper Keeper Web Vault (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2025-08-21 17:36 UTC and 2025-08-21 17:36 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 1

  1. resolved

    Resolved - At 9:49 AM PST, we experienced login API request failures due to errors on an RDS database in the US region. The database failover completed successfully, and all systems were fully operational by 10:00 AM PST.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-8dc6943a09

Is Keeper still down?

No, this incident was resolved 2025-08-21 17:36 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

0m, from 2025-08-21 17:36 UTC to 2025-08-21 17:36 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper Web Vault (US) in us.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.