- Level
- confirmed
- Worst impact
- Major outage
- Components
- Keeper Web Vault (US), Keeper Admin Console (US)
- Regions
- us
- Down Index
- 41of 100
What to do
Check whether you use Keeper Keeper Web Vault (US), Keeper Admin Console (US) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 17m it lasted.
Anything that failed between 2024-04-11 12:55 UTC and 2024-04-11 13:12 UTC may need a replay.Subscribe to Keeper's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Keeper 3
- investigating
We are investigating login errors in the US production region due to AWS connectivity issues.
provider
- identified
We have identified the issue with AWS and the issue is being resolved in a few minutes.
provider
- resolved
The issue has been resolved. An underlying AWS database error resulted in a failover event which was handled successfully after a few minutes. We are working with the AWS team to identify the root cause.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-90ab69edd1
Is Keeper still down?
No, this incident was resolved 2024-04-11 13:12 UTC. For Keeper's live state, see https://down.guide/keeper.
How long did it last?
17m, from 2024-04-11 12:55 UTC to 2024-04-11 13:12 UTC, by the times Keeper posted.
What was affected?
Keeper named Keeper Web Vault (US), Keeper Admin Console (US) in us.
What caused it?
Keeper hasn't published a root cause. If it does, it shows here.
Where does this come from?
Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.