- Level
- confirmed
- Worst impact
- Major outage
- Components
- Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud)
- Down Index
- 37of 100
What to do
Check whether you use Keeper Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 12m it lasted.
Anything that failed between 2023-12-19 00:03 UTC and 2023-12-19 00:14 UTC may need a replay.Subscribe to Keeper's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Keeper 2
- identified
We are aware of vault login errors in the US_GOV region. Keeper DevOps team is investigating the issue related to a recent backend app update.
provider
- resolved
The issue has been resolved. We have reverted the backend update in GovCloud and services are restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-de9ae65b0f
Is Keeper still down?
No, this incident was resolved 2023-12-19 00:14 UTC. For Keeper's live state, see https://down.guide/keeper.
How long did it last?
12m, from 2023-12-19 00:03 UTC to 2023-12-19 00:14 UTC, by the times Keeper posted.
What was affected?
Keeper named Keeper Web Vault (GovCloud), Keeper Admin Console (GovCloud).
What caused it?
Keeper hasn't published a root cause. If it does, it shows here.
Where does this come from?
Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.