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Keeper

Direct record sharing enforcement issue

Degraded Lasted 7h 55m · started · Keeper's page

Level
confirmed
Worst impact
Degraded
Components
Keeper Web Vault (US)
Regions
us
Down Index
26of 100

What to do

  • Check whether you use Keeper Keeper Web Vault (US) in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 55m it lasted.

    Anything that failed between 2026-06-19 15:05 UTC and 2026-06-19 23:00 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 2

  1. identified

    We are aware of an issue with direct record sharing for enterprise users as a result of yesterday's Vault 18.3 update. We will issue a patch before 12PM PST. To work around the issue, you can click the "Can share to users outside the enterprise" option in Role enforcements, or just use the Desktop App.

    provider

  2. resolved

    The issue was resolved at 12:30PM PST.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-df401112ef

Is Keeper still down?

No, this incident was resolved 2026-06-19 23:00 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

7h 55m, from 2026-06-19 15:05 UTC to 2026-06-19 23:00 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper Web Vault (US) in us.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.