- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Keeper Web Vault (US)
- Regions
- us
- Down Index
- 28of 100
What to do
Check whether you use Keeper Keeper Web Vault (US) in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 11m it lasted.
Anything that failed between 2024-05-17 20:25 UTC and 2024-05-17 20:36 UTC may need a replay.Subscribe to Keeper's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Keeper 2
- identified
We're aware of Okta SSO login errors. We have identified the issue and it will be resolved within a few minutes.
provider
- resolved
The issue has been resolved. The issue was caused by a backend software update which had the effect of throwing an error during some Okta SSO login transactions. Our DevOps team quickly reverted the change and our engineers will be addressing the bug in a follow-up release.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e9ade8e6e7
Is Keeper still down?
No, this incident was resolved 2024-05-17 20:36 UTC. For Keeper's live state, see https://down.guide/keeper.
How long did it last?
11m, from 2024-05-17 20:25 UTC to 2024-05-17 20:36 UTC, by the times Keeper posted.
What was affected?
Keeper named Keeper Web Vault (US) in us.
What caused it?
Keeper hasn't published a root cause. If it does, it shows here.
Where does this come from?
Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.