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Keeper

Vault API errors

Partial outage Lasted 7m · started · Keeper's page

Level
confirmed
Worst impact
Partial outage
Components
Keeper Web Vault (EU), Keeper Web Vault (US), Keeper Admin Console (EU), Keeper Admin Console (US)
Regions
eu, us
Down Index
31of 100

What to do

  • Check whether you use Keeper Keeper Web Vault (EU), Keeper Web Vault (US), Keeper Admin Console (EU), Keeper Admin Console (US) in eu, us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7m it lasted.

    Anything that failed between 2024-04-15 10:05 UTC and 2024-04-15 10:12 UTC may need a replay.
  • Subscribe to Keeper's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=keeper works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Keeper 2

  1. investigating

    The Keeper DevOps team is aware of vault API errors and we're currently working with AWS to address the issue. The team will have resolution shortly.

    provider

  2. resolved

    The issue has been resolved

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f662f77ace

Is Keeper still down?

No, this incident was resolved 2024-04-15 10:12 UTC. For Keeper's live state, see https://down.guide/keeper.

How long did it last?

7m, from 2024-04-15 10:05 UTC to 2024-04-15 10:12 UTC, by the times Keeper posted.

What was affected?

Keeper named Keeper Web Vault (EU), Keeper Web Vault (US), Keeper Admin Console (EU), Keeper Admin Console (US) in eu, us.

What caused it?

Keeper hasn't published a root cause. If it does, it shows here.

Where does this come from?

Keeper's official status page, https://statuspage.keeper.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.