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Kinsta

Downtime issues in London datacenter

Partial outage Lasted 1d 3h · started · Kinsta's page

Level
confirmed
Worst impact
Partial outage
Components
London, United Kingdom data centers
Regions
eu

What to do

  • Check whether you use Kinsta London, United Kingdom data centers in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 3h it lasted.

    Anything that failed between 2026-01-23 12:58 UTC and 2026-01-24 16:23 UTC may need a replay.
  • Subscribe to Kinsta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kinsta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kinsta 10

  1. investigating

    We are getting reports of downtime and performance issues for sites hosted in London datacenter. We are currently investigating the issue and will provide updates as we make progress.

    provider

  2. investigating

    Our investigation suggests that this might be related to our cloud provider and we are working with them to try and determine the cause so that we can start working on a solution.

    provider

  3. identified

    We have confirmed that this is related to an issue at our cloud provider, and we are working with them to reach a resolution.

    provider

  4. identified

    Our cloud provider is still working on a full resolution to this issue.

    provider

  5. identified

    Some sites may be coming back online, at least partially. This issue is still being worked on however, and is not fully resolved.

    provider

  6. identified

    We are continuing to see more sites come back online, and will continue to work on resolving any issues with the remaining sites, and monitor for stability.

    provider

  7. monitoring

    At this time we are seeing that service to all affected sites in the region should be restored. We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

    provider

  8. monitoring

    We are continuously monitoring for any issues.

    provider

  9. monitoring

    We are continuing to monitor the region to ensure ongoing service stability. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

    provider

  10. resolved

    Service in the London (UK) data center has remained stable since the last update. The issue is now resolved at this time. If you are still seeing issues with your website please contact our support team. Thank you for your patience and we do apologize for any disruption to your business.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-6de5a59485

Is Kinsta still down?

No, this incident was resolved 2026-01-24 16:23 UTC. For Kinsta's live state, see https://down.guide/kinsta.

How long did it last?

1d 3h, from 2026-01-23 12:58 UTC to 2026-01-24 16:23 UTC, by the times Kinsta posted.

What was affected?

Kinsta named London, United Kingdom data centers in eu.

What caused it?

Kinsta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kinsta's official status page, https://status.kinsta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.