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Kinsta

Mykinsta file manager issue with uploading larger files

Degraded Lasted 17d 10h · started · Kinsta's page

Level
confirmed
Worst impact
Degraded
Components
MyKinsta
Regions
us
Down Index
27of 100

What to do

  • Check whether you use Kinsta MyKinsta in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 17d 10h it lasted.

    Anything that failed between 2026-08-11 09:02 UTC and 2026-08-28 19:10 UTC may need a replay.
  • Subscribe to Kinsta's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=kinsta works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Kinsta 26

  1. investigating

    We are currently investigating reports of issues with uploading larger files (100+ MB).

    provider

  2. investigating

    We are continuing to investigate the issue.

    provider

  3. investigating

    We are continuing to investigate the issue.

    provider

  4. investigating

    We are continuing to investigate the issue.

    provider

  5. investigating

    We are continuing to investigate the issue.

    provider

  6. investigating

    We are continuing to investigate the issue.

    provider

  7. investigating

    We are continuing to investigate the issue and apologize for the inconvenience.

    provider

  8. investigating

    The issue is still being investigated by our engineers.

    provider

  9. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

    provider

  10. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience.

    provider

  11. investigating

    Our engineers are continuing to investigate into the issue. We apologize for any inconvenience this causes.

    provider

  12. investigating

    We are still investigating the issue. Thank you for your patience.

    provider

  13. investigating

    We are still investigating the issue. Thank you for your patience.

    provider

  14. investigating

    We are still investigating the issue. Thank you for your patience.

    provider

  15. investigating

    The issue is still being investigated by our engineers.

    provider

  16. investigating

    The issue is still being investigated by our engineers.

    provider

  17. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    provider

  18. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    provider

  19. investigating

    We are still investigating the issue, thank you for your continued patience.

    provider

  20. investigating

    We are still investigating the issue, thank you for your continued patience.

    provider

  21. investigating

    We are still investigating the issue, thank you for your continued patience.

    provider

  22. investigating

    We are still investigating the issue, thank you for your continued patience.

    provider

  23. investigating

    We are still investigating the issue, thank you for your continued patience.

    provider

  24. investigating

    The issue is still being investigated by our engineers. We appreciate your continued patience.

    provider

  25. investigating

    Our investigation is still underway and is likely to continue into next week. We thank you for your continued patience.

    provider

  26. resolved

    We have determined that this is caused by an update to our network firewall systems for security. We will continue to explore other options for allowing larger uploads through MyKinsta, but at this time, files larger than 500MB should now only be uploaded via SFTP. If you have any other questions, please contact our support team via chat from your MyKinsta dashboard, or by emailing us at support@kinsta.com.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-fe7927cb1e

Is Kinsta still down?

No, this incident was resolved 2026-08-28 19:10 UTC. For Kinsta's live state, see https://down.guide/kinsta.

How long did it last?

17d 10h, from 2026-08-11 09:02 UTC to 2026-08-28 19:10 UTC, by the times Kinsta posted.

What was affected?

Kinsta named MyKinsta in us.

What caused it?

Kinsta hasn't published a root cause. If it does, it shows here.

Where does this come from?

Kinsta's official status page, https://status.kinsta.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.