Errors when attempting to select templates for campaigns

What to do

• Check whether your product depends on Klaviyo. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 59m it lasted.

  Anything that failed between 2026-06-10 18:47 UTC and 2026-06-10 19:46 UTC may need a replay.

• Subscribe to Klaviyo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=klaviyo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klaviyo 4

1. investigatingJun 10, 2026, 6:47 PM UTC

   Customers may be experiencing an error when selecting a template while creating or editing a campaign. Our team is actively investigating and will share another update as soon as we have more information.

   provider

2. identifiedJun 10, 2026, 7:02 PM UTC

   We have identified the root cause and are working on a fix. We will share another update shortly.

   provider

3. monitoringJun 10, 2026, 7:23 PM UTC

   A fix has been deployed and system performance is improving. Customers should start to be able to successfully select a template. We continue to monitor closely and appreciate your patience throughout this incident.

   provider

4. resolvedJun 10, 2026, 7:46 PM UTC

   Customers should no longer see any errors when selecting a template while creating or editing a campaign. This incident has been resolved.

   provider

Corrections

None so far.

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