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Klaviyo

Template Cloning Functionality

Partial outage Lasted 38m · started · Klaviyo's page

Level
confirmed
Worst impact
Partial outage
Regions
us
Down Index
30of 100

What to do

  • Check whether you use Klaviyo in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 38m it lasted.

    Anything that failed between 2025-12-17 01:11 UTC and 2025-12-17 01:49 UTC may need a replay.
  • Subscribe to Klaviyo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klaviyo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klaviyo 2

  1. monitoring

    Beginning around 6:42 PM US/Eastern on 12/16/2025, customers may have noticed an issue with cloning templates from the Template Library. Our engineering team has identified the cause of this issue and is implementing a fix to restore functionality. We'll provide updates as soon as more information is available.

    provider

  2. resolved

    As of 8:23 PM US/Eastern on 12/16/2025, this incident has been resolved and template cloning functionality has been fully restored.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7b35cca639

Is Klaviyo still down?

No, this incident was resolved 2025-12-17 01:49 UTC. For Klaviyo's live state, see https://down.guide/klaviyo.

How long did it last?

38m, from 2025-12-17 01:11 UTC to 2025-12-17 01:49 UTC, by the times Klaviyo posted.

What was affected?

Klaviyo named in us.

What caused it?

Klaviyo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klaviyo's official status page, https://status.klaviyo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.