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Klaviyo

Event-triggered flow delays

Degraded Lasted 16m · started · Klaviyo's page

Level
confirmed
Worst impact
Degraded
Components
Email Sending
Regions
us
Down Index
18of 100

What to do

  • Check whether you use Klaviyo Email Sending in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16m it lasted.

    Anything that failed between 2025-09-16 21:05 UTC and 2025-09-16 21:21 UTC may need a replay.
  • Subscribe to Klaviyo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=klaviyo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Klaviyo 3

  1. identified

    Starting 3:50pm US/Eastern on 9/16/25, we began observing delays in event-triggered flows. Users may see delays of up to 60 minutes. We're currently working on a fix. We’ll provide updates as soon as more information is available.

    provider

  2. monitoring

    A fix has been deployed and system performance is improving. We continue to monitor closely and appreciate your patience throughout this incident.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-ffca675541

Is Klaviyo still down?

No, this incident was resolved 2025-09-16 21:21 UTC. For Klaviyo's live state, see https://down.guide/klaviyo.

How long did it last?

16m, from 2025-09-16 21:05 UTC to 2025-09-16 21:21 UTC, by the times Klaviyo posted.

What was affected?

Klaviyo named Email Sending in us.

What caused it?

Klaviyo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Klaviyo's official status page, https://status.klaviyo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.