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Knock

July message data delayed

Partial outage Lasted 1d 2h · started · Knock's page

Level
confirmed
Worst impact
Partial outage
Down Index
33of 100

What to do

  • Check whether your product depends on Knock. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1d 2h it lasted.

    Anything that failed between 2026-07-01 21:53 UTC and 2026-07-03 00:12 UTC may need a replay.
  • Subscribe to Knock's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=knock works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Knock 2

  1. monitoring

    Message data synchronization into downstream customer data warehouse destinations is delayed for messages created after 8 PM ET on June 30, 2026. We have implemented a fix. We expect the issue to be fully resolved following the nightly synchronization job scheduled on July 2nd, 2026.

    provider

  2. resolved

    This incident has now been resolved and the service is now fully operational.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cf71a134e3

Is Knock still down?

No, this incident was resolved 2026-07-03 00:12 UTC. For Knock's live state, see https://down.guide/knock.

How long did it last?

1d 2h, from 2026-07-01 21:53 UTC to 2026-07-03 00:12 UTC, by the times Knock posted.

What caused it?

Knock hasn't published a root cause. If it does, it shows here.

Where does this come from?

Knock's official status page, https://status.knock.app, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.