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LaunchDarkly

Investigating - Known Impact

Degraded Lasted 5h 10m · started · LaunchDarkly's page

Level
confirmed
Worst impact
Degraded
Components
OpenTelemetry (Logs, Traces, Metrics)
Down Index
35of 100

What to do

  • Check whether you use LaunchDarkly OpenTelemetry (Logs, Traces, Metrics). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 10m it lasted.

    Anything that failed between 2026-07-31 17:44 UTC and 2026-07-31 22:54 UTC may need a replay.
  • Subscribe to LaunchDarkly's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=launchdarkly works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LaunchDarkly 4

  1. investigating

    All customers are experiencing missing Observability Traces starting July 30th at 5:16pm PT. We are investigating and will provide updates as they become available. Trace data is not lost and we are working to recover it.

    provider

  2. identified

    Customers are experiencing missing Observability Traces ingested from July 30th 5:16pm until July 31st 10:59am PT. Observability Logs / Metrics are unaffected. We have identified the issue and are continuing our work to recover the missing Traces data.

    provider

  3. monitoring

    The issue with Observability Traces has been identified and a fix has been implemented. We have recovered most trace data that was missing from July 30th 5:16pm to July 31st 10:59am PT. We will resolve the incident once we fully complete data recovery (expected to complete by 5pm PT).

    provider

  4. resolved

    The issue with Observability Traces has been resolved. Missing trace data has been recovered.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-2fef4630dc

Is LaunchDarkly still down?

No, this incident was resolved 2026-07-31 22:54 UTC. For LaunchDarkly's live state, see https://down.guide/launchdarkly.

How long did it last?

5h 10m, from 2026-07-31 17:44 UTC to 2026-07-31 22:54 UTC, by the times LaunchDarkly posted.

What was affected?

LaunchDarkly named OpenTelemetry (Logs, Traces, Metrics).

What caused it?

LaunchDarkly hasn't published a root cause. If it does, it shows here.

Where does this come from?

LaunchDarkly's official status page, https://status.launchdarkly.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.