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LiveKit Cloud

Network instability in Frankfurt

Degraded Lasted 20h 11m · started · LiveKit Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
eu

What to do

  • Check whether you use LiveKit Cloud in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 20h 11m it lasted.

    Anything that failed between 2026-05-22 20:26 UTC and 2026-05-23 16:36 UTC may need a replay.
  • Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 3

  1. investigating

    We have observed network instability impacting cross-region traffic from Frankfurt beginning at 18:15 UTC. Traffic has been redirected from Frankfurt as of 19:55 UTC. Participants originally connecting via Frankfurt may see slightly increased latency until the region is restored.

    provider

  2. monitoring

    We have re-enabled our Frankfurt cluster and are monitoring for further disruptions.

    provider

  3. resolved

    We have been monitoring the clusters for the past 16 hours and have not found any further disruptions.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-108d63d348

Is LiveKit Cloud still down?

No, this incident was resolved 2026-05-23 16:36 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.

How long did it last?

20h 11m, from 2026-05-22 20:26 UTC to 2026-05-23 16:36 UTC, by the times LiveKit Cloud posted.

What was affected?

LiveKit Cloud named in eu.

What caused it?

LiveKit Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.