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LiveKit Cloud

LiveKit Cloud status history

66 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from LiveKit Cloud's own archive.

Month

2026-10

9 incidents

  1. Disconnections and failed connections in multiple regions
    lasted 0mUS East - Ingress, US West - Ingress, US West - Real Time Communication +8ca, eu, me, us
  2. Investigating failing calls and RoomService API failures in US East and dashboard issues
    lasted 1h 32mCloud Dashboard (cloud.livekit.io), US East - SIP, US Central - SIP +2us
  3. Increased join latency in US East and US Central
    lasted 42mUS Central - Real Time Communication, US East - Real Time Communicationeu, us
  4. Investigating reports of elevated API failures in Chicago region
    lasted 32mUS Central - Real Time Communicationus
  5. Degraded SIP Performance in US West
    lasted 1h 26mUS West - SIPus
  6. Intermittent connection timeouts in the Frankfurt region
    lasted 1h 4mEurope Central - Real Time Communicationeu
  7. LiveKit CloudMajor outagePostmortem
    Observability upload and Agent Simulations failures
    lasted 3h 43mCloud Dashboard (cloud.livekit.io)us
  8. Investigating delayed cloud agent builds in US East
    lasted 1h 6mUS East - Cloud Agentsus
  9. Investigating scaling issue affecting Cloud Agents in EU (Frankfurt)
    lasted 47mEurope Central - Cloud Agentseu
Month

2026-09

7 incidents

  1. Monitoring reports of intermittently increased API latency impacting Egress, Ingress, and SIP
    lasted 1h 5mGlobal Egress, Global Ingress, Global SIP
  2. Investigating reports of intermittently increased API latency impacting Egress, Ingress, and SIP
    lasted 1h 12mGlobal Egress, Global Ingress, Global SIP
  3. LiveKit CloudPartial outage
    Cloud Dashboard, Analytics Services, and Billing API failures
    lasted 2h 58mCloud Dashboard (cloud.livekit.io), US West - Analytics Ingestionus
  4. Some sessions incorrectly shown as active
    lasted 0m
  5. Identified increased agent join latencies in eu-central
    lasted 1h 36mEurope Central - Cloud Agentseu, us
  6. Investigating reports of one-way audio issues in LiveKit Phone Numbers
    lasted 20mGlobal SIP
  7. LiveKit CloudPartial outage
    LiveKit dashboard failing to load
    lasted 3h 41mCloud Dashboard (cloud.livekit.io)us
Month

2026-08

13 incidents

  1. Elevated inference errors — US East
    lasted 1h 38mus
  2. Agent session analytics displaying incorrect values in EU Central and India regions
    lasted 4h 3mIndia - Analytics Ingestion, Europe Central - Analytics Ingestioneu, in
  3. Egress recordings terminated early in US East
    lasted 0mus
  4. Investigating reports of elevated egress & connector API errors
    lasted 37mGlobal Egressus
  5. Investigating delayed session data ingestion on Cloud Dashboard
    lasted 4h 57mCloud Dashboard (cloud.livekit.io)
  6. Investigating reports of failed SIP Transfer calls in US East
    lasted 1h 12mUS East - SIPus
  7. Hosted agent builds failing in US East
    lasted 1h 51mUS East - Cloud Agentsus
  8. Investigating longer than usual dashboard loading times
    lasted 3h 33mCloud Dashboard (cloud.livekit.io)
  9. Investigating alerts for increased timeout error rates on ListParticipants APIs
    lasted 1h 35m
  10. A percentage of cross-region calls between US West and US Central not completing
    lasted 1h 5mus
  11. Elevated error rate on LiveKit Inference (google/gemma-4-31b-it)
    lasted 7hGlobal Inference
  12. Elevated timeouts on LiveKit Inference (google/gemma-4-31b-it)
    lasted 1h 26mGlobal Inference
  13. Sessions view not populating in the Cloud Dashboard
    lasted 4h 18mCloud Dashboard (cloud.livekit.io)
Month

2026-07

7 incidents

  1. Intermittent webhook delivery failures
    lasted 0m
  2. Investigating longer than usual dashboard loading times
    lasted 3h 32mCloud Dashboard (cloud.livekit.io)
  3. Elevated SIP API error rates in the London region
    lasted 0meu
  4. Elevated connectivity issues in US West
    lasted 0mus
  5. Increased egress latency and media connection interruptions in London region
    lasted 0meu
  6. Elevated RoomService API error rates in London
    lasted 52mUnited Kingdom - Real Time Communicationeu
  7. Elevated connection failures in Japan
    lasted 0mJapan - Real Time Communicationapac, jp
Month

2026-06

10 incidents

  1. LiveKit CloudPartial outage
    Connection failures and SIP transfer errors in US Central
    lasted 1h 35mUS Central - SIP, US Central - Real Time Communicationus
  2. Partial Outage in LiveKit Cloud Dashboard
    lasted 1h 21mCloud Dashboard (cloud.livekit.io)us
  3. Investigating connection failure and SIP transfer error reports in US East
    lasted 31mUS East - Real Time Communicationus
  4. Elevated rate of egress ending early in India region
    lasted 10h 54mIndia - Egressin
  5. Intermittent errors for Google Gemini models via Inference
    lasted 5h 54mGlobal Inference
  6. Elevated errors for Google Gemini models via Inference
    lasted 0m
  7. Certain dashboard services partially unavailable
    lasted 0m
  8. Elevated latency in Hyderabad region
    lasted 2h 2mIndia - SIP, India - Ingressapac, in
  9. Degraded SIP Connectivity in India
    lasted 0min, me
  10. Degraded Connectivity in US Central
    lasted 1h 12mUS Central - SIPus
Month

2026-05

7 incidents

  1. LiveKit CloudMajor outage
    Elevated Reports of Participant Connection Latency and Errors In US East Region
    lasted 5h 20mUS East - Real Time Communicationus
  2. LiveKit CloudPartial outage
    Partial data outage on LiveKit Cloud Dashboard
    lasted 1h 38mCloud Dashboard (cloud.livekit.io)
  3. Network instability in Frankfurt
    lasted 20h 11meu
  4. Intermittent connectivity disruptions in US regions
    lasted 9h 53mus
  5. Brief cross-region connectivity disruption in US East
    lasted 0mus
  6. LiveKit CloudPartial outage
    Outbound SRTP calls are failing
    lasted 3h 18mGlobal SIP
  7. Cloud Agents experiencing deployment failures in US East
    lasted 5h 40mUS East - Cloud Agentsus
Month

2026-04

6 incidents

  1. Investigating SIP participant timeouts and signalling connection errors
    lasted 4d 20hIndia - Real Time Communication, Australia - Real Time Communication, Singapore - Real Time Communication +3apac, au, in, us
  2. Rejected INVITEs in US East
    lasted 0mus
  3. LiveKit CloudPartial outage
    Increased Latency in RoomService APIs, brief period of higher error rate
    lasted 4h 45mGlobal Real Time Communicationus
  4. LiveKit Cloud Dashboard Missing Observability Sessions
    lasted 0mCloud Dashboard (cloud.livekit.io)
  5. LiveKit CloudMajor outage
    LiveKit Cloud Dashboard Down
    lasted 9mCloud Dashboard (cloud.livekit.io)
  6. Degraded Connectivity Issues – EU (Frankfurt)
    lasted 2h 24mEurope Central - TURN, Europe Central - Real Time Communicationeu
Month

2026-03

7 incidents

  1. Analytics updates on Cloud Dashboard are delayed
    lasted 9h 35mCloud Dashboard (cloud.livekit.io)
  2. Degraded Performance LiveKit Cloud dashboard
    lasted 36mCloud Dashboard (cloud.livekit.io)
  3. Subset of SIP Outbound Call Failures in US East
    lasted 0mus
  4. MCP server returning errors
    lasted 0m
  5. Real time communication service degradation in Mumbai
    lasted 0mapac
  6. Increased participant subscription failures
    lasted 0m
  7. Inbound SIP (Twilio/UDP) Degradation | US East
    lasted 0mus