- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Global SIP
- Down Index
- 30of 100
What to do
Check whether you use LiveKit Cloud Global SIP. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 18m it lasted.
Anything that failed between 2026-05-06 19:46 UTC and 2026-05-06 23:04 UTC may need a replay.Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LiveKit Cloud 4
- investigating
We have noted that outbound calls with both TLS and media encryption enabled via Twilio are failing. We are currently investigating and will update here as soon as we know more.
provider
- monitoring
A fix has been implemented and we are monitoring the results. The issue persisted from 18:10 - 19:58 UTC.
provider
- monitoring
We believe this incident was not provider-specific and as such have removed Twilio from the incident title.
provider
- resolved
We are resolving this incident as we have not observed any additional errors since the fix was rolled out. We will follow up with a postmortem as soon as possible.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b6f9b1422a
Is LiveKit Cloud still down?
No, this incident was resolved 2026-05-06 23:04 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.
How long did it last?
3h 18m, from 2026-05-06 19:46 UTC to 2026-05-06 23:04 UTC, by the times LiveKit Cloud posted.
What was affected?
LiveKit Cloud named Global SIP.
What caused it?
LiveKit Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.