- Level
- confirmed
- Worst impact
- Degraded
- Components
- Cloud Dashboard (cloud.livekit.io)
- Down Index
- 21of 100
What to do
Check whether you use LiveKit Cloud Cloud Dashboard (cloud.livekit.io). Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 57m it lasted.
Anything that failed between 2026-08-19 19:33 UTC and 2026-08-20 00:30 UTC may need a replay.Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LiveKit Cloud 6
- investigating
We are currently investigating delayed session data ingestion on Cloud Dashboard. No services appear to be impacted and we don't expect any data to be lost.
provider
- identified
Sessions data ingest remains delayed for about an hour. It's not impacting other dashboards. We've identified the source of the slow ingest and are working on a mitigation. We will update again in 30 mins.
provider
- identified
We are continuing to work on a fix for this issue.
provider
- identified
The amount of data we are ingesting in the sessions view is outpacing our ability to ingest, thus causing a delay in ingestion. We are pursuing a few mitigations right now including moving to a larger database instance to relieve the processing bottleneck.
provider
- monitoring
Mitigations have been deployed and we are now catching up to realtime.
provider
- resolved
This incident has been resolved. Between 19:20 and 00:10 UTC, session data and observability ingestion was delayed by 45-60 min. The root cause has been addressed and data ingestion returned to normal by 00:10 UTC. No data was lost during this window.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-78b64b85d7
Is LiveKit Cloud still down?
No, this incident was resolved 2026-08-20 00:30 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.
How long did it last?
4h 57m, from 2026-08-19 19:33 UTC to 2026-08-20 00:30 UTC, by the times LiveKit Cloud posted.
What was affected?
LiveKit Cloud named Cloud Dashboard (cloud.livekit.io).
What caused it?
LiveKit Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.