Some sessions incorrectly shown as active

What to do

• Check whether your product depends on LiveKit Cloud. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

  Anything that failed between 2026-09-08 08:45 UTC and 2026-09-04 10:00 UTC may need a replay.

• Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 1

1. resolvedSep 4, 2026, 10:00 AM UTC

   A subset of room sessions that ended around 4 September 09:57 UTC were not recorded with an end time. These sessions continue to appear as active in the Cloud dashboard and in session records, and no `room_ended` end time is reflected for them. This was a reporting issue only. Rooms ended normally for participants, live traffic was not affected, and there is no impact on usage or billing. The underlying cause has been identified and fixed. Affected sessions from this window may continue to display as active; they can be safely disregarded.

   provider

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.