- Level
- confirmed
- Worst impact
- Degraded
- Components
- Europe Central - TURN, Europe Central - Real Time Communication
- Regions
- eu
What to do
Check whether you use LiveKit Cloud Europe Central - TURN, Europe Central - Real Time Communication in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 24m it lasted.
Anything that failed between 2026-04-01 10:37 UTC and 2026-04-01 13:01 UTC may need a replay.Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from LiveKit Cloud 2
- monitoring
We identified degraded connection errors affecting a small percentage of requests to Real Time Communication and TURN services in our EU (Frankfurt) region. Automatic retries prevented applications from experiencing failures. A fix has been implemented and we are actively monitoring to confirm stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-ba65cd6d16
Is LiveKit Cloud still down?
No, this incident was resolved 2026-04-01 13:01 UTC. For LiveKit Cloud's live state, see https://down.guide/livekit.
How long did it last?
2h 24m, from 2026-04-01 10:37 UTC to 2026-04-01 13:01 UTC, by the times LiveKit Cloud posted.
What was affected?
LiveKit Cloud named Europe Central - TURN, Europe Central - Real Time Communication in eu.
What caused it?
LiveKit Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
LiveKit Cloud's official status page, https://status.livekit.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.