Monitoring reports of intermittently increased API latency impacting Egress, Ingress, and SIP

What to do

• Check whether you use LiveKit Cloud Global Egress, Global Ingress, Global SIP. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 5m it lasted.

  Anything that failed between 2026-09-15 22:10 UTC and 2026-09-15 23:15 UTC may need a replay.

• Subscribe to LiveKit Cloud's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=livekit works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from LiveKit Cloud 3

1. monitoringSep 15, 2026, 10:10 PM UTC

   From 21:11 to 21:21 UTC we observed an occurrence of the same incident experienced earlier today impacting Global SIP, Ingress, and Egress due to the same underlying issue. We are currently operating normally and are continuing to monitor.

   provider

2. resolvedSep 15, 2026, 11:15 PM UTC

   We have resolved the underlying issue and have not observed any further occurrences of this incident. We will follow up with a detailed postmortem in the original incident.

   provider

3. postmortemSep 17, 2026, 1:53 PM UTC

   Please see a full postmortem [here](https://status.livekit.io/incidents/dbqb4jhxcg9h).

   provider

Corrections

None so far.

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